Privacy Policy

Information We Collect

When you engage with phelanorvixa's venture building platform, we collect various types of information to provide you with personalized financial services and educational resources. Personal identification information includes your name, email address, phone number, and residential address when you create an account or contact us for support.

We also collect technical information automatically when you visit our website, including IP addresses, browser types, operating systems, and pages visited. This data helps us understand how users interact with our platform and identify areas for improvement in our services.

How We Use Your Information

Your information serves multiple purposes within our venture building ecosystem. We use personal data to create customized learning experiences, provide relevant financial insights, and connect you with appropriate educational resources that align with your entrepreneurial goals.

Service delivery represents our primary use of collected data. This includes sending educational materials, processing enrollment in learning programs, and providing customer support. We also analyze usage patterns to enhance our platform's functionality and develop new features that benefit our community of aspiring entrepreneurs.

Marketing communications may include newsletters, course announcements, and updates about venture building opportunities. You maintain complete control over these communications and can opt out at any time through your account settings or by contacting our privacy team directly.

Data Storage and Security

phelanorvixa employs enterprise-grade security measures to protect your personal information. Our data storage systems utilize encryption both in transit and at rest, with regular security audits conducted by independent cybersecurity firms to ensure compliance with Canadian privacy standards.

Physical security measures include restricted access to server facilities, biometric authentication systems, and 24/7 monitoring of our data centers. All employees with access to personal information undergo comprehensive background checks and receive ongoing privacy training.

Data retention periods vary depending on the type of information and legal requirements. Account information remains active during your membership and for seven years following account closure, as required by Canadian financial regulations. Learning analytics and course progress data may be retained longer for research purposes, but only in anonymized form.

Your Privacy Rights

Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you possess comprehensive rights regarding your personal data. These rights empower you to maintain control over how phelanorvixa collects, uses, and manages your information.

To exercise these rights, submit a written request through our secure privacy portal or contact our Privacy Officer directly. We respond to all legitimate requests within 30 days, as required by Canadian law. Verification of identity may be required to protect against unauthorized access to your personal information.

Third-Party Services and Data Sharing

phelanorvixa works with carefully selected third-party service providers to deliver comprehensive venture building education. These partnerships may involve limited sharing of personal information, but only when necessary for service delivery and always under strict contractual agreements that protect your privacy.

Educational partners include accredited institutions and industry experts who contribute to our curriculum development and certification programs. Any information shared with these partners is limited to what's necessary for course delivery and student assessment, and all partners must meet our stringent privacy standards.

Technology service providers handle specific aspects of our platform infrastructure, including cloud hosting, email delivery, and analytics. These companies operate under comprehensive data processing agreements that restrict their use of your information and require deletion of data upon contract termination.

International Data Transfers

While phelanorvixa primarily operates within Canada, some of our technology infrastructure and educational partnerships may involve international data transfers. When this occurs, we ensure adequate protection through approved transfer mechanisms and contractual safeguards that meet Canadian privacy standards.

Any cross-border data transfers comply with PIPEDA requirements and include appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, or other legally recognized protection mechanisms. You have the right to request specific information about international transfers affecting your personal data.

Children's Privacy Protection

phelanorvixa's venture building programs are designed for adult learners aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected such information, we will delete it immediately and take steps to prevent similar occurrences.

Parents or guardians who believe their child has provided personal information to phelanorvixa should contact our Privacy Officer immediately for prompt investigation and resolution.

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or industry best practices. Material changes will be communicated through email notifications and prominent website announcements, with the updated policy taking effect 30 days after notification.

We encourage you to review this policy regularly and contact us with any questions about changes that may affect your privacy rights or our data handling practices.